MATTING & FRAMING?
Any purchased artwork can be forwarded to The Great Frame Up. They offer the finest and most comprehensive selection of custom frames and mats available in the industry. You can view their offerings with the Frame Builder. Pick up of completed project can be arranged with the West Des Moines, Iowa location.
SHIPPING?
Purchases* are mailed every week on Tuesday by USPS. A tracking number will be sent to the customer when package is in transit. International orders and all other questions, please use the contact form at the bottom of the page to make other arrangements, if needed.
*Photographs from Humanity or Des Moines artwork collections are printed off site, shipped to Lesley Payne to check quality before being sent to buyer.
ARTWORK RETURN POLICY?
Damage During Shipping
In the unlikely event that your order is damaged during shipping you will receive a full refund or replacement if you provide all of the original packaging for the shipper's inspection.
The refund will be issued by Lesley Payne.
Please note, there are no exceptions to this policy.
Excludes matting and framing purchases.
Returns or exchanges of original works of art are welcome if:
Lesley Payne is contacted within 7 days of delivery to discuss return or exchange.
Arrive in the same exact condition as when they left.
Include all original packaging.
Please note, there are no exceptions to this policy.
Excludes matting and framing purchases.